Privacy policy of personal information

1. Purpose and scope of the collection

A customer account is created on PQJob Application, after first logging into the account, the customer is solely responsible for the behavioral capacity in changing personal information and using the PQJob application. The main data collection on the PQJob Application includes email, phone, username, login password, and customer address. This is the information that the PQJob Application needs the customer to require when registering to use the service and for the PQJob Application to contact and confirm when the customer registers to use the service on the application to ensure the interests of the customer. row.

In the process of using the service on the PQJob App, we keep detailed information about order history, delivery process, and superior system. Customers will be solely responsible for the security and storage of all activities using the service under their registered name and password. In addition, customers are responsible for timely notification of PQJob Application about unauthorized use, abuse, breach of security, and retention of registered names and passwords of third parties for solutions. appropriate decision.

2. Scope of information use

The Company uses customer information to:

Provide sales services to customers.

Send advertising and promotional information if customers accept this term while registering.

Sales management system.

Send notices about information exchange activities between customers and PQJob application;

Prevent activities that destroy customer user accounts or activities that impersonate customers.

Contact and deal with customers in special cases.

Do not use customer's personal information other than for confirmation and contact purposes related to delivery services on the Application

In case of legal requirements: The company is responsible for cooperating in providing the personal information of customers upon request from judicial authorities including Procuracy, court, and investigative police agencies related to a customer's illegal behavior. In addition, no one has the right to infringe on customers' personal information.

3. Information storage time

The customer's personal data will be stored until cancellation is requested. Remaining in all cases customer personal information will be kept confidential on the server of the PQJob Application.

4. Address of the unit that collects and manages personal information

PQLand Investment Joint Stock Company

Address: No. 27, Road No. 2, Residential Area North of Ba Buom Canal, Phu Thuan Ward, District 7, City. Ho Chi Minh.

Tel: 028 6270 8161

Email: info@pqland.vn

5. Means and tools for users to access and correct their personal data

Customers have the right to self-check, update, correct or cancel their personal information by logging into their account and correcting personal information or requesting the staff of PQJob Application to do this.

Customers have the right to send complaints about service quality and service delivery time to PQJob Application. When receiving this feedback, the PQJob Application will re-confirm the information, the case is as reflected by the customer depending on the extent, the PQJob Application will take timely handling measures.

6. Commitment to protecting customer's personal information

Personal information of customers on the Application PQJob is committed to absolute confidentiality according to the personal information protection policy of the Application The collection and use of each customer's information are done only with consent. of that customer, unless otherwise provided for by law.

Do not use, do not transfer, provide or disclose to any third party the customer's personal information without the consent of the customer.

In case the information server is attacked by a hacker leading to the loss of customer personal data, the PQJob Application will be responsible for notifying the incident to the investigating authorities for timely handling and notifying the customer. customers know.

PQJob requires individuals when using the Application, to provide all relevant personal information such as Full name, contact address, email, identity card number, phone,… responsibility for the legality of the above information. PQJob application is not responsible for and will not settle any claims related to the interests of that customer if it considers all the personal information that the customer provided during initial registration to be incorrect.

Measures, Mechanisms, and Procedures for Dispute Resolution and Complaints

Customer agrees and complies that, when Customer is provided with an account by PQJob to use the PQJob Application, any disputes arising during Customer's use will be resolved in accordance with applicable laws of the Socialist Republic of Vietnam.
Any claim arising during the use of the PQJob Application must be sent to PQLand Investment Joint Stock Company or its affiliates immediately after the event giving rise to the complaint. PQJob will resolve the Customer's dispute. 

PQJob will base on each specific case to have a suitable solution. When exercising the right to complain, the complainant is obliged to provide papers, evidence, and grounds related to the complaint and must take responsibility for the complaint contents, papers, evidence, and grounds. provided by us in accordance with the law.

The complaint settlement process is posted on the website: www.pqland.vn

PQJob only supports and resolves your complaints and denunciations in case you provide complete, honest, and accurate information.
The Client agrees to defend, indemnify and exclude PQJob from all legal obligations, proceedings, losses, and expenses including but not limited to court fees, attorneys' fees, and consultants' fees in connection with it. the settlement of or arising from the Customer's violation during the use of the PQJob Application.

Support address:

Office of PQLand Investment Joint Stock Company

Address: No. 27, Road No. 2, Residential Area North of Ba Buom Canal, Phu Thuan Ward, District 7, City. Ho Chi Minh.

Tel: 028 6270 8161

Email: info@pqland.vn

Dispute and Complaint Resolution Process

Step 1: Receive: Receive the customer's request for complaint settlement (referred to as the "complainant"), and check the complaint information to accept or refuse.

Step 2: Complaint handling: Collect relevant information, images, and evidence.

Step 3: Completing the Complaint: Confirm the results, provide handling methods for each violation, and close the complaint.
Payment methods

Retail customers can choose one of the following flexible payment methods:

Cash on Delivery (COD): The customer will pay for the order (In case the customer requests in cash to the delivery staff after checking and receiving the goods in full.

Bank transfer: After placing an order, customers pay for the order by transferring money to PQJob's account, at the banking systems where PQJob opens accounts. For members whose accounts are only eligible for payment by bank transfer:

Bank transfer: After placing an order, customers pay for the order by transferring money to PQJob's account, at the banking systems where PQJob opens accounts.